My experience
Over the years, I’ve worn many hats in the world of design and research. From shaping services to uncovering user needs and crafting thoughtful experiences, I bring a blend of creativity and strategy to everything I do. While these disciplines might seem distinct, I believe they come together to form a cohesive approach to designing impactful solutions.
Service Design
Crafting seamless end-to-end services that meet both user and organisational needs.
User Research
Exploring human behaviours, motivations, and needs to inform design decisions.
Product Design
Designing functional, intuitive, and visually engaging products.
Design Strategy
Aligning design goals with business objectives to create long-term value.
Interaction Design
Creating meaningful and user-friendly interactions between people and technology.
User Research
Turning ideas into tangible, testable concepts to gather feedback and iterate.
Systems thinking
Focusing on understanding and designing for the interconnected components of a service or product.
Facilitation
Guiding teams and stakeholders through collaborative sessions to align on goals and solutions.
